Design History

This article refers to Smart Customizer Web to Print App Version 2.0

About Design history

  • The design history feature allows your customers to review and edit, or repurchase their created designs.
  • To save a design to their history, customers simply need to add a product with the design to their cart (or place an order in the Stand-Alone case) and the design will then appear in the My Recent Designs section. My recent designs list in customization preview window
  • My Recent Designs section is visible for all customizable products:
    • Purchased designs remain visible for 3 months
    • Unpurchased designs are saved for 40 days
    • Customers can delete designs from this section at any time
  • The design history feature works based on the browser session, so it will not work if the customer uses an incognito window or blocks all browser cookies.
  • This feature is especially helpful for customers who:
    • Want to purchase the same design with minor adjustments
    • Would like to order the same design with different product options, such as color variations
    • Need extra time to finalize the design details before making a purchase

How to activate Design History feature

  1. Go to Preferences and select Activate saving of the user’s recent designs.
  2. Click Save to apply the changes. Activating feature to save recent user designs